Episodes
Tuesday Oct 29, 2019
Episode 29: Bram Wessel, Factor - User-Centered Enterprise IA
Tuesday Oct 29, 2019
Tuesday Oct 29, 2019
Bram Wessel is a co-founder of Factor, a Seattle-based consultancy that brings user-centered design principles and practice to enterprise-scale information problems. In this episode, he breaks down the types of taxonomy problems many large orgs face, including problems with findability, site search, and navigation. Bram’s work aims to cater to how customers think, applying user research to ensure everyone is speaking the same language through information.
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